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In 2006 Dilworth Homes undertook a comprehensive, objective Customer Satisfaction Survey (CSAT) of our last 200 new home purchasers.
No site, or construction team scored below 81% in any customer satisfaction catagory. The average rating was in fact well over 93%. |
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The personal ratings of Sales Consultants and Project Managers all ranged over 97% and was in large part responsible for our being selected for Gold 2006 Tommie Awards for Best Individual Sales Person and Best Sales Team in new construction, for the entire Thompson Okanagan valley.
Testimonials to our staff’s performance and to the exceptional quality of our new homes and to life in our communities: arrive continually. The best testimony would be for you to visit our sites and hear from with our homeowners directly.
Our home building process, we like to call the “Blueprint” program, ensures each and every home is personalized to the homeowner.
Sometimes this involves customizing the physical dimensions of the house.
All the time, it involves personalized selections of exterior and interior treatments.
As Howard Rensler; Sales & Marketing Manager has been known to quip:
“We have a great deal of specialized machinery, construction materials, equipment and tools at all of our sites: but nowhere, will you find a cookie cutter.”
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